An update on the canine parvo-like illness in northern Michigan
New COVID-19 procedures update 2022:
You will notice some changes to your future DGB visits in order to safely resume operations while continuing to navigate COVID-19.
Here’s what you can expect:
With new state mask guidelines in place for vaccinated individuals, DGB will no longer be requiring masks for entry - however, we ask that you continue to wear a facial covering if you are not yet fully vaccinated against COVID-19 or are feeling unwell.
The “safety zone” will not be utilized by clients until further notice.
We will be retrieving pets from the owners in the lobby as you arrive. ONLY ONE client will be permitted in the lobby at a time. If you see somebody in the lobby, please wait outside or in your car until that person has left. Please be respectful of clients who are already waiting “in line” to enter the salon!
Please fax or e-mail all updated vaccines PRIOR to your pet’s visit. If adequate documentation can’t be provided that your pet is up to date on Rabies, Distemper and Bordetella then services may not be rendered.
Please arrive at your designated time so we can do our best to control traffic flow. Clients who are more than 20 minutes late for their appointment time may be asked to reschedule. Please be prepared to pick up your pet by closing time - late arrival for pick-up may result in a late fee.
Although credit and debit cards are still accepted for your convenience, please plan to pay with cash or check if you wish to avoid a 3.95% service fee on all card transactions.
As of March 2022, new clients will be asked to leave a credit card on file at time of booking. A no-show fee will be assessed for clients who do not arrive for their appointments. To avoid a no-show fee, notice must be received by end of business the day before a scheduled appointment.
Please be patient as we all work through this “new normal!”
The Right Appointment Type For Your Pet
Stay & Play
Being a cage-free facility allows us to build a positive, loving relationship with your pet. This type of appointment gives your pet the opportunity to socialize prior to his/her grooming. Fresh water and multiple bathroom breaks will be provided.
In & Out
Please request our In & Out appointment if you wish for your pet to not be socialized during his/her visit. These appointments are available for fearful, aggressive, elderly, or special needs pets. Call to speak with a DGB Pet Specialist about your pet’s specific needs. Please be aware that our IN & OUT appointment slots are limited, and are typically only available at 8 or 9 am drop-off times.
What’s Included?
Every DGB grooming includes a full-body spaw treatment!
2 shampoos and 1 deep-conditioning treatment
Tearless foaming facial
Ear cleaning and removal of ear hair for specific breeds
Towel dry
Application of leave-in silky finish coat conditioner
Hand blow dry and fluff
Full brush and comb out
Nails clipped and filed smooth
Paw pad hair trimmed
Sanitary areas trimmed
Haircut length and style specified between Pet Parent and Pet Specialist
Finishing touches – bandanas, bows, and scented sprays
Additional Services
Offered Upon Request
Teeth Brushing - $8
Your pet will receive a full teeth brushing with pet-safe toothpaste and tooth brush, along with a foaming gum and tartar treatment for extra fresh breath!
Anal Gland Expression - $10
The anal glands are typically released by your dog during a bowel movement. If the sacs become full of fluid your dog may need some extra help and a DGB Pet Specialist can express the glands by hand. Licking, itching, scooting, or a fishy smell may be a sign that your pet needs this service.
Paw Pad Treatment - $8
Does your pet have dry, cracked paw pads? This service provides a deep moisturizing treatment and massage for your pets paw pads.
Walk-In Nail Trim - $17-25
Please call ahead to check groomer availability for walk-in nail trims. Prices dependent on frequency, pet size, and behavior.
Nail Trim Package - $40-60 for 4 services
Every grooming includes a nail cut and smooth file but, some pets need a little more help! We can shorten the length of the nerve in the nail by weekly or bi-weekly nail trimming packages. Ask your groomer about the benefits!
Teeth Brushing & Paw Pad Package - $12
Combine our teeth and paw treatments and save!
What To Know Before You Go
A price for full service grooming is determined by many factors, including breed, size, coat condition, and behavior. At DGB we believe every pet deserves a grooming experience tailored to his or her unique needs, some of which may not be apparent until the groomer has thoroughly evaluated the skin and coat. A pet specialist can provide you with a wide-range quote based on breed, or you may stop-in with your pet for a quote during grooming hours. Final price cannot be determined until your pet’s grooming has been completed. Your understanding is appreciated. As of June 2020, although DGB will continue to accept credit and debit cards for your convenience, a 3.95% service fee will be assessed for running any card. Cash or check is recommended.
We recommend planning your appointments well in advance, as we may book out months in advance. Please be aware that our IN & OUT appointments and Saturday appointments are limited and may require further advanced notice. DGB does offer standing appointments if you would like to book a recurring or plan several groomings ahead.
DGB will correct or treat any conditions we feel are required or in the best interest of your pet’s safety and well-being. This may include, but is not limited to, flea/tick baths, skunk or deodorizing treatment, mat removal, topical skin treatments, anal gland expression, etc. Some of these treatments may result in additional charges. Matting of the coat is not uncommon, and the Pet Specialists at DGB are trained and equipped to safely remove any matting found during the grooming process. In the event of severe matting, the groomer may deem it necessary to shave your pet or areas of your pet’s coat. DGB reserves the right to refuse service based on pre-existing health conditions or temperament issues, including to dogs who have shown aggressive behavior towards staff or other pets. We commit to always communicating with you about your pet’s health and safety!
Your pet must be current on Rabies, Distemper, and Bordetella vaccines. Please bring a copy of your pet’s veterinary records to your appointment, or send them to us before you go! For more information on vaccines and why we require them, see our Vaccinations page.
Before entering the salon, please make sure your pet has had the opportunity to relieve themselves. The grass patch in the DGB plaza next to Hamlet Liquor and Wine is equipped with a DogiPot and waste bags for your convenience. Please do not allow your pet to relieve themselves on the sidewalk as we share our plaza with other businesses!
We appreciate your patience when checking in and picking up your pet. Please be aware of and exercise courtesy towards other pets and pet parents who may be in the lobby or safety zone, or waiting outside the salon to enter. We ask that you plan to enter DGB with your pet secured on a leash, and always wait for verbal clearance before opening our safety door marked with a STOP sign. The safety of your pet and other pets in our care is our number one priority.
Pet behavior and emotions are similar to those of young children, who may become agitated when they realize mommy or daddy is leaving them behind! With your help, we can make the transition into the grooming environment swift and positive so your pup can get down to business - socializing with new friends, and enjoying their spa day!
Be mindful that your pet may be tired after a long day of DGB play. Let’s face it - becoming Dog-Gone Beautiful is hard work!